We recognise the increased uncertainty that Coronavirus (COVID-19) may be causing and would like to offer our reassurances that the health and wellbeing of our employees, florists, you our valued customers and your loved ones is always our number one priority.

Here you’ll find an update on where we’re at and we’ll answer some of the questions you might have about our gifts and services at this time.

We will continue to monitor the situation very closely and will amend our procedures if guidance changes.

To help our businesses at a time when we have been impacted by flower shortages, we’re giving our creative team the license to design a seriously special hand-tied on your behalf. It’s what we call our Florist’s Choice.

Every Florist’s Choice Hand-tied is designed and created using only the freshest, most swoon-worthy stems as chosen by one of our professional florist (the clue really is in the name!). Because every design is unique and seasonal, we can’t guarantee exactly which flowers your florist will choose. What we absolutely can guarantee though is that the end result will really knock their socks off! How can we be so sure? Because it’s what our florists do every day of the week and all share a big passion for their creativity. Give them the opportunity and they’ll conjure up a marvellous bouquet in the way that only they know how.

You simply choose how much you’d like to spend, and let our fabulous florists take care of the rest.

For everyone’s peace of mind, we’ve introduced a truly contact-free delivery experience. How does it work? Our delivery driver will place the flowers on the doorstep, knock on the recipient’s door and then stand back at a safe distance whilst they delight in their gift. They’ll be no hand-to-hand contact and no need to provide a signature on delivery and if your recipient is in self-isolation or unable to answer, we’ll leave the flowers in a safe place and post a calling card through the letterbox.

According to information published on The World Health Organisation’s website: “the likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.”